Frequently Asked Questions

Where do you deliver wedding & event flowers?

Saturdays

11:30 am

We provide wedding, event and corporate display flowers across Cambridgeshire, Bedfordshire, Hertfordshire, London, Essex, Norfolk and Northamptonshire.  If you are outside of these areas, please do contact us as we may still be able to support, particularly if you are in a county next to one of those described above.

Where do you deliver funeral flowers?

Tuesdays

10:00 am

We are based close to St Neots and we deliver within a 30 miles radius (approx).  Prices includes delivery.  We are able to deliver funeral flowers in St Neots, Huntingdon, Sandy, Biggleswade, Stotfold & Hitchin. We can deliver flowers direct to funeral directors on the morning of the funeral or to an address in the above area.

Do all flowers come from your farm?

Saturdays

11:30 am

Where possible, we use as many flowers from our flower farm as we can.  We are dependent on the English weather, the seeds and bulbs that we grow and the seasons, so not everything may be available at the time we would like them to be!  Where particular flowers or plants are requested, we will source elsewhere if not available at our flower farm or in season.  Our aim is to provide beautiful displays incorporating English flowers grown by ourselves and we will make sure that every bouquet is unique and of appropriate quality and size.

Are your flowers organic?

Saturdays

11:30 am

Our flower farm is not organically certified and we cannot guarantee that the seeds are organic.  We often buy unusual varieties and they are not always available as organic seeds.  However, we do grow all our flowers in an organic way by not using any chemicals whilst growing and using natural (usually hand!) methods of keeping the weeds and pests at bay.  Our focus is on providing a positive benefit to nature and the environment, rather than a negative one.  Reducing the carbon footprint is achievable by reducing 'flower miles' and our flowers make many local bee's & insects very happy!

How do you treat flowers?

Saturdays

11:30 am

With care!  Every flower is unique and imperfections are part of nature .  We add lots of different fresh flowers that will last for different lengths of time.  Growing locally allows us to include flowers that would not normally last the week or so of transport time to reach a florist from abroad and then allow incorporation into a display.  Our advice is remove anything that starts to wilt to keep the display looking fresh.  

What is your refund policy?

Saturdays

11:30 am

For weddings, funerals and event / display flowers, we have a separate set of T&C's that will be provided  at time of order.  For bouquets, we will always provide a full refund if you are not happy with what is received.  Just contact us to let us know.

EMAIL:  KIM@ENGLISHPETALANDHERB.COM |

TEL:  01480 582682

2B, RECTORY FARM, THE TOWN, GREAT STAUGHTON,

SAINT NEOTS, CAMBRIDGESHIRE, PE19 5BD

Artisan Florist English Petal & Herb Ltd.  

Company Number:  11530989

BY APPOINTMENT ONLY  |  PRIVACY POLICY |  FAQ | COPYRIGHT 2017-2020.

  • Black Pinterest Icon
  • Black Facebook Icon
  • Black Instagram Icon
  • Black Twitter Icon